A General Theory of Bureaucracy

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A General Theory of Bureaucracy - GBC Bound Photocopy

Dr. Jaques' book sets out the most significant advance in the understanding of bureaucracy since Max Weber's Theory of Social and Economic Organization.


Dr. Jaques' book sets out the most significant advance in the understanding of bureaucracy since Max Weber's Theory of Social and Economic Organization. In sharp contrast to other writers, he demonstrates that, when properly organized, bureaucracy is not inevitably monolithic and stultifying, but can make a prime contribution to pluralism and the open society. A rigorous and systematic definition of bureaucracy is used to cover all employment systems---in industry and commerce, public and social administration, education, and in religious and military organizations.

The theory is based upon the discovery of a universal and uniform underlying structure in the satisfaction of managerial or work levels in the bureaucratic hierarchy. The postulate is made, and evidence presented, that this uniform underlying stratification is an expression of discontinuity in the distribution of work-capacity in human populations. The theories presented are of importance not only to sociology but to social psychology, social anthropology, economics, politics, and social philosophy. They are also of practical concern to organization theory and the behavioral sciences in business and administrative studies.

First published 1976
Spiral Bound Photocopy

ISBN# 1-886436-16-9

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